Whether you call it imposter syndrome or insecurity, it’s a feeling that gets in the way of being your best self. As a product manager,
introversion and insecurity can hinder progress because
- Louder people are heard first
- Confident people are listened to first
- Opinions are less convincing when pros and cons are overly balanced
Do steering calls about your product ever feel like the conversation is happening without you? Steering doesn't get excited about my pitch, because I don't seem excited about it.
Every decision has pros and cons. But I'm so "balanced" I come across unconvinced of my own proposal.
I’ve found 4 situations where my volume increases, my eyes light up, and others listen.
1. When I trust the other person
e.g. 1-on-1s with my manager. I might make a soft pitch, but I feel heard and supported. I’m immediately more confident in my proposal.
Takeaway: Bounce your idea off trusted people first
2. When others rely on me
e.g. Squad calls. With my squad I’m immediately at ease. I know they’re relying on me and need them to know they can count on me.
Takeaway: Reflect, realise others are always relying on you, they just express it differently.
3. When others are uncertain
e.g. Cross-Squads. Other squads don’t know my product like I do. When others in the room are confident, I step back. But if everyone is uncertain, I step up.
Takeaway: Nobody knows everything, and you are the most knowledgeable about your product. Find the common uncertainty, and help bring clarity.
4. When I'm in the details
e.g. Solutions to complex problems. Extroverts often thrive with broad stroke solutions. But when we get into functional or regulatory requirements, they step back and let me run. Why? Because I’ve taken the time to understand the inner workings.
Takeaway: Executives have a problem top of mind, but only high level insight. There's a combination of granular details that solve the problem. Find that and I guarantee you will be heard.
It's not easy, but if you can reframe the situation, you can bring out the best you.